FAQ

7-Hydroxymitragynine (7-OH) is an alkaloid derived from the kratom plant (Mitragyna speciosa). It is one of the most potent alkaloids found in kratom and is responsible for many of the plant's effects. NUMBZ products use purified 7-OH isolate in precise, lab-verified doses.

Lite (300mg) is our beginner formula — a gentle entry point for those new to 7-OH. Max (500mg) is our daily driver for experienced users. Ultra (1000mg) is maximum strength, intended only for seasoned consumers. Sachets (100mg) are micro-dose single-serve packets, perfect for portability and precision. All products are independently lab-tested.

Lite and Max come in 10-count pouches. Ultra comes in 5-count pouches due to the higher dose per piece. Sachets are sold individually or in multi-packs. Count is always shown on the label.

Flavors vary by product line, but commonly include Watermelon, Mango, Berry Burst, Peach, Rainbow Road, and more. We rotate seasonal flavors regularly. Check each product page for the current flavor lineup.

Our chewable base uses pectin (plant-derived), making it vegan-friendly. Sweeteners include cane sugar and corn syrup. For full ingredient details, refer to each product listing.

Most users report onset within 30–45 minutes. Chewables are absorbed partially through the buccal (cheek) lining, which can accelerate onset compared to swallowed pills. Individual response times vary based on body weight, metabolism, and whether you've eaten recently.

Typical duration is 2–4 hours. Higher doses (Ultra) may extend the window slightly. Effects include relaxation, mood elevation, and mild pain relief. Duration varies by individual.

If you are new to 7-OH or kratom alkaloids, always start with Lite (300mg). Allow at least 90 minutes before considering a second dose. Do not combine with alcohol or other substances.

We strongly advise against exceeding recommended serving sizes, especially if you are new. For experienced users, always start low and increase gradually. Never take more than the label recommends. Overconsumption significantly increases the risk of adverse effects.

Yes. Every batch is independently tested by accredited third-party laboratories for potency, purity, heavy metals, microbials, and contaminants. Certificates of Analysis (COA) are available upon request. Contact us at support@eastnumbz.com.

All products are manufactured in GMP-certified (Good Manufacturing Practice) facilities in the United States. Our process follows pharmaceutical-grade quality controls from raw material intake to final packaging.

No. 7-OH products are not evaluated or approved by the Food and Drug Administration (FDA). NUMBZ products are not intended to diagnose, treat, cure, or prevent any disease. They are sold as consumer wellness products for adults 21 and older.

7-OH products are legal at the federal level in the United States but may be restricted or prohibited in certain states, counties, or municipalities. It is your responsibility to verify local laws before purchasing. NUMBZ does not ship to jurisdictions where these products are illegal.

Standard orders ship within 1–2 business days. Delivery typically takes 3–7 business days via standard shipping. Expedited options are available at checkout. Orders over $50 qualify for free standard shipping.

Currently, NUMBZ ships within the United States only. We do not ship to jurisdictions where 7-OH products are explicitly prohibited. International shipping is not available at this time.

Due to the nature of consumable products, we do not accept returns on opened items. If your order arrives damaged or incorrect, contact us within 7 days of delivery at support@eastnumbz.com and we will make it right.

Yes. All purchases are subject to age verification. You must be 21 or older to purchase NUMBZ products. By completing a purchase, you confirm you meet the minimum age requirement. We reserve the right to cancel any order where age verification cannot be confirmed.