Privacy Policy

1. Information We Collect

Personal Information: When you place an order or create an account, we collect your name, email address, shipping address, and payment information. Payment details are processed by our third-party payment processor and are not stored on our servers.

Age Verification: We collect confirmation of your age (21+) as required for access to our site and products. This may include date of birth submitted during account creation or age gate confirmation.

Usage Data: We automatically collect certain information when you visit our site, including IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is collected via cookies and similar technologies.

Communications: If you contact us, we retain records of that correspondence including your email address and the content of your messages.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about orders, shipping, and support
• Verify you meet the minimum age requirement (21+)
• Send promotional emails if you have opted in (you may opt out at any time)
• Improve our website, products, and customer experience
• Detect and prevent fraud or unauthorized activity
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences (including age gate verification), analyze traffic, and support marketing efforts.

You may disable cookies through your browser settings. Note that disabling cookies may affect certain website functionality. Our age gate uses localStorage to remember verified sessions — this data remains on your device only.

4. Third-Party Services

We use trusted third-party services to operate our business, including:

• Payment Processing: Shopify Payments and associated processors handle payment data under their own privacy policies
• Shipping: We share your name and address with shipping carriers to fulfill orders
• Analytics: We may use analytics tools to understand how our site is used
• Email: We use email service providers to send transactional and marketing emails

These third parties are contractually required to protect your information and may not use it for their own marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for a minimum of 5 years for compliance purposes.

You may request deletion of your personal data by contacting us at privacy@eastnumbz.com. Note that we may retain certain information where required by law or for legitimate business purposes.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include SSL/TLS encryption, secure hosting, and limited internal access to personal data.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention obligations)
• Opt-Out: Unsubscribe from marketing emails at any time via the unsubscribe link in any email
• Portability: Request your data in a portable format

To exercise any of these rights, contact us at privacy@eastnumbz.com.

8. Children's Privacy

Our website and products are strictly intended for adults aged 21 and older. We do not knowingly collect personal information from individuals under 21. If we discover that we have collected information from a minor, we will delete it immediately. If you believe a minor has provided us personal information, contact us at privacy@eastnumbz.com.

9. California Privacy Rights (CCPA)

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise CCPA rights, contact us at privacy@eastnumbz.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with a revised effective date. Continued use of our site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

For privacy-related questions or requests:

NUMBZ LLC
Email: privacy@eastnumbz.com
General: support@eastnumbz.com